Telecom Customer Churn Dataset preview Free

Telecom Customer Churn Dataset

Marketing Intermediate CSVXLSX
CategoryMarketing
DifficultyIntermediate
Rows7K (7,043)
Columns9
File Size955 KB
FormatsCSV, XLSX
LicenseFree for commercial & personal use
Downloads16,880+
Last Updated28 Jun 2026
CreatorDataVix

About this dataset

The Customer Churn Dataset contains telecom subscribers with their contract type, subscribed services, tenure, monthly and total charges, and a churn label. It’s the classic dataset for retention analytics and machine-learning classification: find the drivers of churn, segment at-risk customers, quantify revenue at risk and build a churn-prevention dashboard or predictive model in Python.

#churn#telecom#retention#classification#machine-learning

Dataset Contents

The tables included in this dataset and what each one holds.

TableDescriptionRows
Customers One row per subscriber with demographics and account info. 7K
Services Subscribed services per customer (internet, phone, add-ons). 7K
Billing Contract, payment method and monthly/total charges. 7K

Columns Included

Key columns with their datatypes and meaning.

ColumnDatatypeDescription
customer_id VARCHAR Unique subscriber identifier.
gender VARCHAR Customer gender.
tenure INT Months the customer has stayed.
contract VARCHAR Month-to-month, One year, Two year.
internet_service VARCHAR DSL, Fiber optic or None.
monthly_charges DECIMAL Current monthly bill.
total_charges DECIMAL Lifetime charges to date.
payment_method VARCHAR How the customer pays.
churn VARCHAR Target: did the customer leave? (Yes/No).

Skills You Can Practice

Python Pandas
Power BI Dashboard
Excel Analysis
SQL Queries
Data Cleaning
KPIs
Churn Analysis
Customer Segmentation
Classification
Retention

Recommended Projects

01 Churn Dashboard
02 Churn Prediction Model
03 Revenue-at-Risk Report
04 Retention Cohorts
05 Contract Analysis
06 Customer Lifetime Value

Preview

Click any image to enlarge.

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Frequently Asked Questions

Is this dataset free to download?
Yes. Every dataset on DataVix is 100% free to download — no signup, no paywall, no hidden cost. Just click “Download Dataset”.
How do I download the files?
Click the green “Download Dataset” button. Your download starts instantly as a single package containing all included file formats (CSV, XLSX).
Can I use this dataset for commercial projects?
Free for commercial & personal use. You’re free to use it in your portfolio, client work, YouTube tutorials, blog posts and courses — attribution to DataVix is appreciated but not required.
Which tools does this dataset work with?
It’s ready for Python, Power BI, Excel, SQL. The CSV/XLSX files import directly into Excel, Power BI, Python (pandas) and any SQL database.
Is this real or synthetic data?
It’s realistic, analysis-ready practice data modelled on real-world business scenarios and cleaned for learning — safe to share publicly with no personal or confidential information.